Policies & Notices
Your Privacy Is Our Priority: Our Protective Measures
Your privacy is our priority. We have implemented several internal policies to keep your information confidential while also complying with patient privacy regulations. For example, access to your private information is limited to only those employees who need to see it. Additionally, our data privacy policies are regularly reviewed with new and existing employees to ensure your protection.
Acceptance of Terms
We are committed to protecting your private information. Protection of your information includes (but is not limited to) the following actions:
The personal information of Site visitors…
…will not be sold or rented to any third-party organization.
Furthermore, this Site will not collect, analyze, share or transmit information that could reveal a patient’s personal identity.
If you do not agree to the information collection and use practices described herein, you are ordered to cease all access and/or use of our Services, effective immediately.
Information Collection Methodology
We may collect site user information in up to three ways:
Directly from our web server logs
Through HTTP cookies
From you and other Site users
Web Server Logs
By accessing or using our Services, we may track data to administer our Services and monitor its usage. Below is a partial list of data we may track:
Your Internet protocol (IP) address
The browser, operating system and computer you use to access the Site
Number of links you engage with on the Site
City, state or country from which your Site visit originates
Date, time and duration of your Site visit
Name of your Internet service provider
How you arrived at our Site
Pages or information you viewed on our Services, including time spent on pages and Site pages visited before/after
This data may be used to analyze Site trends, improve Site services and track high-volume traffic and usage patterns. By collecting and reviewing this information, we may be able to provide more secure and more useful Services for Site visitors.
This Site may embed a third-party pixel code for behavioral marketing purposes, allowing us to show targeted advertisements to users on this Site and elsewhere on the Web.
A “cookie” is a small text file that our Site servers may send to your device. These unique files allow our Site to collect non-personal information about Site users, which can be used for improving our Services. Cookies do not contain personably identifiable information.
May use two types of cookies:
Session Cookies track activity in a single Site visit session. These cookies expire soon after the session is terminated.
Persistent Cookies track unique visits to the Portal. They may be used to gather data about how the user arrived at the Portal and what type of user they are. This cookie may last anywhere from six months to two years in order to minimize data overlap.
Most browsers allow users to manage their cookie preferences, including rejecting all cookies. Please be aware, disabling cookies in your browser may prevent some Services from functioning. Also note, cookies cannot run programs or deliver viruses to your device. Cookies are primarily used to improve Site performance and improve ease of use for Site users.
Please note, websites linked to from this site may have cookies and cookie policies that are different from ours. Please carefully review other sites’ privacy policies before using them.
About Web Beacons
A “web beacon” (also known as a “clear GIF,” “web bug,” or “pixel tag”) is a small graphic file that contains a special identifier, which is similar to a cookie in how it functions. Our Sites may use web beacons to calculate the number of users who have visited certain webpages of our Sites, opened emails from our Sites and other purposes.
Web beacons help us determine the effectiveness of our marketing efforts and improve our user Services. Unlike cookies, which are stored on the user’s device, web beacons are more likely to be embedded in webpages.
We may allow users to send emails via Site forms. Please be aware that these email messages may be shared with customer service representatives, employees or medical professionals. We aim to respond to inquiries in a timely manner. Once a response has been sent, the message may be deleted or archived.
Please be aware that email is not a fully secure and confidential method of communicating. Emails may be intercepted in transit and viewed by third parties not related to us. Do not email any content that you wish to keep private and secure.
We may periodically send emails to notify users of account statuses, policy changes or other news. It may be possible to opt-out of receiving certain types of communications. Instructions for how to do so will be provided along with these messages. Please note, some types of communications (e.g. secure messages from a health care provider or important notifications about your account) may not be possible to opt-out of.
Your personal information may be disclosed to individuals and organizations performing legal, financial or operational services for us. Whenever possible, we require these entities to agree in writing to a confidentiality agreement that protects our users. This confidentiality agreement may require that partners destroy or return information after its use.
Information may also be demanded from us via subpoena, court order or search warrant. In such an event, users’ personal information may be disclosed. We will attempt to notify affected individuals via email using the email address they provided.
Personal information may be disclosed if there is reason to believe an individual’s safety is at stake, if an investigation related to public safety is underway, or if an individual appears to have engaged in activity that seems to be in violation of the law.
Personal information may also be disclosed to protect the security of this Site and to protect us from any liabilities.
Finally, we may share personal information with any successor in interest (i.e. a company or organization that purchases or otherwise takes control of our assets).
While no website can promise complete security, wee maintains reasonable physical, electronic, and procedural safeguards to protect all personal information collected via our Services in compliance with applicable law.
Third Party Advertising
We may allow ads from third party advertising companies. These third-party services may collect and act on non-personally identifiable information, including (but not limited to):
Your access and use of our Services and other websites
Your IP address
Date and time of your visit
Number of times you have viewed an ad
These companies may not collect your name, address, or other personal information.
Information gathered by third party advertisers may be used to show you ads regarding our Services, as well as other websites that may be pertinent to your interests.
In order to effectively serve you advertisements, a third-party advertiser may place or identify a unique cookie on your browser. Additionally, we may use clear GIFs or pixel tags to assist in managing the efficiency of our online advertising efforts. These digital assets allow our ad partners to identify a browser’s cookie when that browser visits our Services, allowing us to ascertain which ad products are most efficient in achieving our advertising goals. Information collected and shared through this advertising technology is not personally identifiable.
How to Contact Us
117 Seaboard Ln
Franklin, TN 37067
As a reputable, professional network of healthcare providers, facilities and online healthcare information, we strive to continually improve our Site. It is our desire that you are confident in using our Site as your primary health resource. If there is any way we can better serve you, please contact us with your requests or suggestions using the information above. Thank you for agreeing to use our Site.